"When a patient agrees to travel thousand miles for medical treatment, she or he comes with very high levels of both frustration and expectations”, says Mr. Apoorv Jain, Executive Director of AADI MediTour India – a leading medical facilitator located in New Delhi, the national capital of India.

AADI MediTour primarily gets patients from Afghanistan, Iraq and Nigeria. Majority of the patients come to India leaving their families / children behind. In addition, a huge chunk of these patients sell off their homes / assets in order to remain healthy. As Mr. Jain says, “Every patient’s top priority is to get the requisite treatment and care at the best price in as short duration as possible. As a health consultant, our job is to manage the needs of our clients and allow them to get the maximum benefit without any unnecessary delay or inconvenience. And to achieve this we have to build stronger teams, develop good relationships with both doctors and hospitals, and integrate effectively throughout the different segments of this service value chain - be it hospital care, hotel / accommodation, local travel, funds transfer, interpreter assistance or travel / ticketing.”

AADI MediTour is associated with all major hospital chains with the likes of Apollo Hospital, Max Healthcare, Dr. Naresh Trehan’s Medicity, Narayana Hrudayalaya, BGS Global Hospitals, Wockhardt, and other super-specialized providers for cosmetic surgery and eye care. Mr. Jain emphasizes on giving treatment options to patients. “All patients don’t have the financial capacity to afford a $7,000 CABG, for example. And in most cases, we give them less-expensive options to undergo the medical treatment. With this, we also ensure that we definitely do not compromise on the quality and efficacy of the treatment provided. It is a difficult task, indeed. But this is what sets us apart.”

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